Support and Warranty

We provide 24/7 technical assistance and warranty from 6-48 months on a reserve mode or continuous operation, through maintenance contracts and warranty extensions.

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OTHER Services

Project Execution

We implement customized projects, considering the needs of the customer/project/application. We develop descriptive memories, specifications and technical drawings of supply systems; sound attenuation; gas extraction; synchronising and parallel load, etc.

Installation and Assembly

We develop our solutions according to the needs, requirements of our customers and specifications of each project.

Maintenance Contracts

The maintenance performed by RPM, meets all requirements stipulated by the manufacturers of the components that integrate our equipment. RPM aware of these tasks as well as the unavaibility of the users to properly maintain their equipment, provides contracts of preventive and corrective maintenance in order to reassure their customers.

Start-up and training

We have an optional service regarding star-up, training and maintenance, in order to promote the correct effectiveness and efficiency of our products. With trained and informed customers, we guarantee the proper functioning of our equipment.

Spare Parts

We sell original parts, components and accessories for our equipment. We have stable partnership with the brands we work with, allowing us to provide effective responses to our customers’ requests.

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Testemonies

"Your generators have exceeded our expectations in performance and reliability. The customer support provided has been top-notch, addressing our concerns efficiently. We are delighted with the services received."

"Your generators have proven to be both efficient and reliable, perfectly aligning with our needs. The customer support experience has been exceptional, always ready to assist. We are thoroughly satisfied with your services."

"The superior performance of your generators has been a game-changer for us. Coupled with your excellent customer support, our experience has been overwhelmingly positive. We are grateful for the outstanding services rendered."

"Your generators are remarkable, offering reliability that we can count on. The customer support team has been exceptional, always providing timely assistance. We are extremely happy with the services received."

"The quality and efficiency of your generators have greatly benefited our operations. Your customer support has been consistently responsive and helpful. We are very pleased with the services provided."

"The quality of your generators is truly impressive, contributing greatly to our business continuity. Your responsive customer support has been invaluable. We are very pleased with the services provided."

"We are extremely satisfied with the exceptional quality of your generators. Your customer support team has been outstanding, ensuring all our needs are met promptly. Your services have significantly enhanced our operations."